Here are four things you can do to prepare for your next appointment.
A question I get a lot from newer agents on the team is, “How do I prepare for an appointment?” This is a great question, so today I want to go over everything you need to know about preparing for an appointment.:
1. Show up early. This one is easier said than done, but it’s important. To get around this issue, I put every appointment in my calendar and set it to include the drive time in the event. If you have an Apple device or use Google Calendar, you can do this as well So if I have an appointment at 3:00 p.m., but it takes me 15 minutes to drive there, my reminder will go off at 2:40 p.m. This way, you should never be late.
2. Bring all the necessary paperwork. Our society is going way more digital, but there’s still value to old-fashioned paperwork. I like to save paper when possible, but even if you’re using your tablet, you should prepare all your presentations and documents before the appointment.
“You want to match your clients’ dress and energy level.”
3. Dress well and appropriately. An old mentor of mine told me you should always show up dressed one level above whom you are going to meet. So if you’re meeting someone who is under a lot of financial stress, you don’t want to show up in a three-piece suit and make them uncomfortable. On the other hand, you want to dress very well for a luxury listing.
4. Bring positive energy. This seems obvious, but it’s easy to forget. Simple things, like smiling, showing interest, and engaging in conversation, go a long way. I’ve actually lost listings before because even though I was professional, I wasn’t excited for my clients. When I asked them what went wrong, they told me I wasn’t bringing the positive energy they were looking for. Much like dressing up, you want to match your clients’ emotions while staying on the positive side.
Hopefully, these tips will help you prepare for your next appointment. If you have questions about today’s topic, or if you have any other questions, please reach out to me via phone or email. I am always willing to help.